Hearing Augmentation Solutions


Hearing Augmentation only, and full soundfield, for all learners, visitors and teachers: Great for today and best for tomorrow


The UConnect SoundHouse and UConnect Mini family of education engineered hearing augmentation products are exclusive to Hear and Learn and designed, manufactured and supported to achieve 6 goals.

UConnect Advantage 1 – Agility and future-proofing

Hearing Augmentation – or the transmission of the sources of auditory learning (including inbuilt amplified audio) to receivers built into hearing aids – must cater for all learners, teachers and visitors.

Recently, Hearing Australia – which supplies hearing aids with receivers to people aged between 0 and 26 – began to supply different hearing aids with different receiver technologies. Some have TSwitch functionality so as to operate with induction, but some do not. Some rely on unique forms of radiofrequency transmission and some rely on Bluetooth.


 “(TSwitch) will vary from model to model as to whether there is a manufacturer’s telecoil inbuilt. All behind the ear (BTE) devices will have a telecoil. The Receiver in the Canal (RIC) style of devices may. Of the custom devices (In the Ear, In the Canal) the smaller the device the less likely it will have a telecoil. Whether or not the telecoil is enabled will be a function of the needs and management ability of the child.”

“It is true that some hearing aids don’t have a built-in T switch, and others have a T switch but the program is not activated. It’s not appropriate for them to have their devices on the telecoil program all the time, as there can be electromagnetic interference from fluorescent lighting, etc”

There are students “fitted with Phonak Sky B (Belong) and the slightly older Sky V (Venture) behind the ear hearing aids” and other learners are “fitted with Signia 5X and the slightly older 5Nx hearing aids.” (2020)

With the UConnect SoundHouse and UConnect Mini being bespoke in-learning space solutions to capture, transform, and make available audio for augmentation, the different transmitters to different hearing aids can be connected. This means the space is future-proofed against the evolution of hearing aids.

No reliance on learners using personal devices and no reliance on learners wearing additional stigmatising equipment.

Schools maintain communal transmitters for the use of students, teachers and visitors, or they use their own.


UConnect Advantage 2 – Compliance Readiness

Federal Disability Law, Building Code and Govt/Diocesan/School policy is a complex blend of regulation.

Just like we allow physical access to buildings via ramps, this blend of law supports the view that all auditory stimuli should be made available to the hearing impaired.

UConnect SoundHouse and UConnect Mini mean the sounds of teaching – PA, AV, and voices – can be delivered to the hearing impaired. True equity is achieved.

Together with our HearAssist package, our performance-based solution is compliance-ready and supported by expert opinion.

Bespoke and standards-compliant Braille Tactile signs are provided.

An example of one bespoke Code-compulsory Braille Tactile signs compliant with Australian Standards 1428.5 – 2010, Communication for People who are Deaf or Hearing Impaired allowing for comfortable viewing at the nominated distance. The height of our text is 20 mm which means we meet these standards.

User Guides for school staff.



UConnect Advantage 3 – Best of breed support


We deliver a training and commissioning program beyond handover to ensure technical developments are known and that support is available.

HearAssist is a program of face-to-face, email and telephone support provided by Hear and Learn. It involves two phases:

1. Commissioning post-installation involves
– Testing of UConnect systems with transmitters to hearing aids
– Testing of teacher mike systems and AV and speakers in the rooms
– Checking the installation of Braille tactile signage in learning spaces against regulations
– Liaison with the relevant Facilities Manager at the school

2. Ongoing training and education of staff
– At commissioning stage, we determine the Reception location and install there signage indicating that transmitters are charged and stored at that location
– We supply a Quick Guide to this area showing how to charge and maintain transmitters and personal loops.
– We liaise with these personnel:
Assistant Principal(s)
IT person
Special needs person
Regional itinerant hearing impairment advisor

We explain to them how the technology works both verbally and by email over a 12-month period at least 6 times. This support can continue for up to 5 years.

UConnect Advantage 4 – Three in one functionality

With UConnect SoundHouse, our family of amplifier/receiver/in-ceiling or on-wall speech intelligibility optimising speakers is used to achieve three outcomes:

• Collection of all audio from all AV devices – including projectors, TV and screens – and their distribution via our unique speakers so that all learners receive the same quality and quantity of audio across the entire learning space
• Capture of teacher(s) and student(s) voices and delivery by our speakers so that speech is delivered without shouting and strain creating a calmer and more inclusive environment for all learners including those from culturally and linguistically diverse backgrounds, those with unique challenges including Central Auditory Processing Disorder, hearing impairment and behavioural challenges
• Delivery of all audio – voices, AV and PA – to receivers in hearing aids worn by learners, teachers and visitors.

UConnect Advantage 5 – Easy install

UConnect SoundHouse and UConnect Mini come pre-built with all bespoke electronics built in to transform and balance audio, and allow quick connection to power, PA signals and AV. Power points are built-in too.

“This is the easiest and most logical hearing aug product I’ve seen. I particularly love the spring brackets on the hub basket. It’s so easy to install”

– Luke, Green Phase Electrical

UConnect Advantage 6 – All learning space designs and teaching methods catered for

Want to turn two learning spaces into one from time to time?


Will the space be used for small group / differentiated learning?


Hear and Learn technology is the only that allows for all learners to engage with teachers during whole group instruction, and when small group instruction is being conducted.

Teachers can use an app and earpiece with our Flexmike to use Activate pods placed in small groups to listen in on their collaboration without intruding on the group.

Learn More

Learners can use Activate Pods to raise the attention of the teacher from afar using a call button. A learner can converse straight with the teacher without the teacher needing to walk to where the learner is.

The Activate Pods can also be used as a microphone so that the thoughts and perspectives of a learner can be shared with the whole group the moment this learning is discovered by the teachers.



Learning spaces under 100 square metres – full soundfield and hearing augmentation solutions.


Grid tiled ceiling?

UConnect SoundHouse TCQ (full AV/voice/storage for teacher/agile hearing augmentation solution)


Plaster ceiling with cavity?

UConnect SoundHouse DRQ (full AV/voice/storage for teacher/agile hearing augmentation solution)


Solid Ceiling?

UConnect SoundHouse WMQ (full AV/voice/storage for teacher/agile hearing augmentation solution)



UConnect SoundHouse Redcat (full AV/voice/storage for teacher/agile hearing augmentation solution)



UConnect Mini Redcat (Voice Soundfield and Hearing Augmentation solution



Learning Spaces/Gyms/Libraries/Agile Rooms over 100 square metres – full soundfield and hearing augmentation solutions – you will need Hear and Learn’s design advice.


Grid tiled ceiling?

UConnect SoundHouse Maxi TCQ (full AV/voice/storage for teacher/agile hearing augmentation solution)




Plaster ceiling with cavity?

UConnect SoundHouse Maxi DRQ (full AV/voice/storage for teacher/agile hearing augmentation solution)

Solid ceiling?

UConnect SoundHouse Maxi WMQ (full AV / voice / storage for teacher / agile hearing augmentation solution


Learning spaces under 100 square metres – hearing augmentation solutions.

Hear and Learn UConnect SoundHouse


Hear and Learn UConnect Mini Hearing Augmentation Solution



Learning Spaces/Gyms/Libraries/Agile Rooms over 100 square metres – hearing augmentation solutions –  you will need Hear and Learn’s design advice.


Hearn and Learn UConnect SoundHouse Maxi