Hear and Learn helps with Flexcat set-up

February 5, 2018

We are learning more and more that teachers need more and more flexibility with their time to take care of the wide variety of issues that crop up during the day.

To help with this, Hear and Learn offers service when it suits the teacher via Facetime and Skype.

That is, if a teacher has a question about our technology, or needs some technical help, we can deliver that instantaneously.

Felicity, a Primary School teacher in Willandra Rise, Melbourne, is part of the team using our differentiated learning Flexcat System, needed a hand to set up our equipment after moving rooms.

Our service team used Skype to contact her and get to the bottom of the issue.  Here is a message we received from her today:

“When I needed support, the team at Hear and Learn responded very quickly. Semir was able to Skype with me on my phone for instant help. This allowed him to see the issues and give me more specific and immediate feedback, which solved the problem”.

Last year, Hear and Learn conducted free consultations to schools in the Kimberley using Skype and Facetime to see and hear the challenges faced by teachers in remote areas, and creating solutions.