Help Videos and Downloads

We pride ourselves on offering best practice customer support. We’ll always go the extra mile to help you with whatever issue you might have. Most issues relate to batteries with microphones simply wearing out, or wear and tear on charging cradles and power supplies. Simple things that can be remedied easily be using the videos below and downloads. Failing that, contact us and we’ll help.

SoundHouse complete soundfield/hearing augmentation training video

UConnect Mini hearing augmentation training video

Caring for your Redcat and Flexmikes, Redmikes and Sharemikes

Troubleshooting Guide In 7 Tips

Download 7 Quick Tips User Guide Here

Flexmike and Sharemike Set Up and Installation Guide


Download Hearing Aid Transmitter Guide

How Does Your Microphone Help Teacher’s and Learners?

Download printable PDF here




Need parts? You can easily purchase online here

Take a look at Hear and Learn’s range of support videos to help you get the most out of our cutting-edge classroom audio system. If you can’t find what you are looking for we are always happy to help you – remember we are always only one phone call away.

We offer FaceTime connection to you for us to help in real-time. Just call us.