Help Videos and Downloads

UConnect SoundHouse complete soundfield/ hearing augmentation training video

UConnect Mini hearing augmentation training video

UConnect and augmenting to Aids Help Guide

Hear and Learn Redcat Soundfield Help Video

Hear and Learn 975 Soundfield Help Video

Hear and Learn 955 Soundfield Help Video

Hear and Learn Topcat Soundfield Help Video

Caring for pre 2022 Flexmikes and Redmikes

Trouble shooting help guide for Flexmikes and Redmikes

Flexmike and Sharemike setup and pairing help guide

Teacher Help Doc for the lunch table!

In-classroom Help Sign

Replacing battery in pre 2022 flat faced Flexmike

Pairing your pre 2022 flat faced Flexmike to Redcat

Pairing your pre 2022 Sharemike to Redcat

pre 2022 Redcat Access Help Video

Pairing your pre 2022 Flat faced Flexmike to 955 in SoundHouse

Pairing pre 2022 flat faced Flexmike to Access Link

We pride ourselves on offering best practice customer support. We’ll always go the extra mile to help you with whatever issue you might have. Most issues relate to batteries with microphones simply wearing out, or wear and tear on charging cradles and power supplies. Simple things that can be remedied easily be using the videos below and downloads. Failing that, contact us and we’ll help.

Need parts? You can easily purchase online here

Take a look at Hear and Learn’s range of support videos to help you get the most out of our cutting-edge classroom audio system. If you can’t find what you are looking for we are always happy to help you – remember we are always only one phone call away.

We offer FaceTime connection to you for us to help in real-time. Just call us.

Visit our FAQ page here for more helpful information.